HAVE QUESTIONS?

Frequently Asked Questions

How often can I get a Lash Lift or Brow Lamination?

You must wait at least 10 weeks between appointments to maintain the natural lash/brow health.

How do lash extension refills work?

We advise to book your lash refills around the 2-3 week mark however you must have at least 40% of lash extensions remaining to be considered as a “refill”.

What payment methods are accepted?

We accept Cash, Card & Revolut!

How long do I have to stop Sunbeds/ UV Exposure beforeMicroneedling?

Avoid for 4 weeks prior to Microneedling treatments.

What is the pre-care for skin treatments?

  • Avoid using Retinoids 3 days prior to treatment
  • No Botox/Fillers 2 weeks prior to treatment
  • No Laser/IPL 1 month prior to treatment
  • Refrain from exfoliating 48 hours prior to treatment
  • Avoid waxing the area 7 days prior to treatment
  • Stop the use of Topical Prescription meds 48 hours prior
  • Avoid sunbeds 72 hours prior to treatments (4 weeks prior to microneedling)

Can I apply makeup after my skin treatment?

We advise to wait until 24 hours after treatment to apply makeup

How long do I have to stop the use of active skincare before mybrow treatment?

We advise not using actives around the brow area for 2 weeks prior to brow wax.

Can I get waxed if I’m using Roaccutane?

You can never get waxed while using roaccutane!

What happens if I need to cancel or reschedule my appointment?

You must cancel your appointment at least 48 hours prior to your
appointment in order to receive a refund of your deposit!

If you wish to reschedule your appointment you can log into your
Fresha and reschedule on your end or else message us.