Frequently Asked Questions
How often can I get a Lash Lift or Brow Lamination?
You must wait at least 10 weeks between appointments to maintain the natural lash/brow health.
How do lash extension refills work?
We advise to book your lash refills around the 2-3 week mark however you must have at least 40% of lash extensions remaining to be considered as a “refill”.
What payment methods are accepted?
We accept Cash, Card & Revolut!
How long do I have to stop Sunbeds/ UV Exposure beforeMicroneedling?
Avoid for 4 weeks prior to Microneedling treatments.
What is the pre-care for skin treatments?
- Avoid using Retinoids 3 days prior to treatment
- No Botox/Fillers 2 weeks prior to treatment
- No Laser/IPL 1 month prior to treatment
- Refrain from exfoliating 48 hours prior to treatment
- Avoid waxing the area 7 days prior to treatment
- Stop the use of Topical Prescription meds 48 hours prior
- Avoid sunbeds 72 hours prior to treatments (4 weeks prior to microneedling)
Can I apply makeup after my skin treatment?
We advise to wait until 24 hours after treatment to apply makeup
How long do I have to stop the use of active skincare before mybrow treatment?
We advise not using actives around the brow area for 2 weeks prior to brow wax.
Can I get waxed if I’m using Roaccutane?
You can never get waxed while using roaccutane!
What happens if I need to cancel or reschedule my appointment?
You must cancel your appointment at least 48 hours prior to your
appointment in order to receive a refund of your deposit!
If you wish to reschedule your appointment you can log into your
Fresha and reschedule on your end or else message us.